“Instead of offering empathy, we often have a strong urge to give advice or reassurance and to explain our own position or feeling. Empathy, however, calls upon us to empty our mind and listen to others with our whole being.” - Marshall B Rosenberg
When children and young people are confident that their needs matter to us, they are more likely to hear our needs and requests and want to contribute. Until feelings and needs have been heard, strategies to address them are unlikely to last.
Opmerkingen